Welcome to Smartware Technologies, Inc. The purpose of this Website is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, report bugs, and suggest improvements to our products and
services. You may also obtain technical support by telephone at (716) 213-2222; and by e-mail to
techsupport@smartwaretech.com. Our business hours are 8 a.m. to 5
p.m. ET.
SMARTWARE AUTOMATED SERVICES - NEW WEB SERVICE
We have created a new Web Service for documenting all your Network 8000 Devices:
Please visit this new site for more information.
MICROSOFT .NET FRAMEWORK 2.0 - DOWNLOAD IT HERE
The lastest versions of Designer Suite 2005 and WorkPlace Pro Utilities require a free
Microsoft update known as the .NET Framework 2.0. Here's a quick link to download
it now:
Download Microsoft .NET Framework 2.0
iLINC VIDEOS AVAILABLE:
Designer Suite 2005 - WorkPlace Tech Integration
Smartware Automated Services - Generating NW8000 Block Diagrams
Videos of our recent Video Training Sessions on integrating Designer Suite 2005 with
WorkPlace Tech and using the new Smartware Automated Services web site
to generate block diagrams for your Network 8000 devices are available for viewing
(select "Video Training Sessions" from our client menu) or downloading
(search the "Video Training Sessions" category in our Downloads Area).
DESIGNER SUITE 2005 OFFICE ASSISTANT EDITION - NOW AVAILABLE!
Designer Suite 2005 is now available in an Office Assistant Edition, which includes
all the features of the full version, with the exception of the creation and
editing of Visio drawing files using the Designer Suite 2005 stencils.
Free copies of the OAE are being made available through the TIP program. Additional
copies are also available through PS3.
DESIGNER SUITE 2005 USER'S GUIDE - NOW AVAILABLE!
We are excited to provide all our users with a complete User's Guide for
all editions of Designer Suite 2005. This 200+ page manual covers all aspects
of installation and configuration, working with projects, creating drawing
files with Designer Suite 2005 Smart Shapes and using all of the Project
Explorer features and tools. This comprensive guide effectively replaces all previous
documents on Designer Suite 2002 and 2005.
The User's Guide is automatically installed with the next update to
Designer Suite 2005. It is also available as a separate download from our
client Downloads Area (search the "Designer Suite 2005" category).
DESIGNER SUITE 2005 - NOW AVAILABLE!
The brand new version of Designer Suite 2005 is now available for download! Search
the downloads area under the new Designer Suite 2005 category.
iLINC VIDEO AVAIALABLE: Designer Suite 2005 - Parts I-IV
Videos of our recent Video Training Sessions on Designer Suite 2005 are available for viewing
(select "Video Training Sessions" from our client menu) or downloading
(search the "Video Training Sessions" category in our Downloads Area).
NOW AVAILABLE: WorkPlace Pro Utilities: Version 2.0
In cooperation with Invensys to deliver an exclusive product to the Independent Field Offices, we are proud to
announce that our major upgrade to WorkPlace Pro Utilities: Version 2.0,
is now available. Version 2.0 includes six brand new utilities aimed at greatly
improving your ability to monitor and maintain your customers' running stations.
The new utilities include:
- The Data Collection Utility – queries and copies data from the Cloudscape™ database
to any local database, including Microsoft Access.
- The Station Status Utility – polls a set of Enterprise Server and UNC stations
to confirm and report on their health and status.
- The Backup and Transport Utility – automates the backup of stations or files,
sending them to a file server, FTP site or e-mail address.
- The Data Reporting Utility – generates easily-customizable Excel reports
based on collected log data or other databases.
- The Task Scheduler Utility – automates any of the other utilities to run
at specified times.
- The Batch File Utility – groups multiple utilities together to run as a
sequential, automated batch.
Version 2.0 is a free upgrade for existing users, and is available for immediate
download. For details, view our
Announcement
Updated Standard Systems for Designer Suite 2002
A full set of updated Standard Systems drawings is now available for download. These
files are being distributed in a single ZIP file for simple integration into
your Designer Suite 2002 projects. Login to our client area, click "Search Downloads", and
select the "Designer Suite 2002" category and "Standard Systems" sub-category. Complete
documentation on how to install and use the Standard Systems is also available for download.
Niagara Graphics Standards
A completely new version of the Niagara Graphics Standards library is now available for download. The
library includes:
- Detailed documentation on the recommended layouts and structure of
graphics pages, with many examples.
- Numerous graphics pages for a wide variety of standard systems in JPEG and Adobe Photoshop formats.
- A complete array of individual parts and components for creating customized and original screens,
available in JPEG and Adobe Photoshop formats.
- NEW: A library of associated program objects
You can download these files by logging in to our client area, selecting "Search Downloads", choosing
the "Standard Engineering Practices" category, and then selecting the "09 Graphics" subcategory.
Designer Suite 2002 is the trademark of Smartware Technologies, Inc. All other products mentioned are registered trademarks or trademarks of their respective companies.
Copyright © 2004 Smartware Technologies, Inc. All rights reserved.
